Residential connections to existing services

Existing member
To complete a connect order for an existing GVEA member, we require:

• New physical address
• Meter number (This is the 4 or 5-digit number located at the bottom of the meter face)
• Meter read
• New mailing address, if applicable

New member
To complete a connect order for a new member we require:

• New physical address
• Meter number (This is the 4 or 5-digit number located at the bottom of the meter face)
• Meter read
• New mailing address, if applicable

GVEA will also obtain a credit report for new members. Please call the office nearest you with the above information.

Delta Junction	(907) 895-4500
Fairbanks	(907) 452-1151
Nenana	(907) 832-5481
Toll Free	800-770-GVEA

Fees

Fees will be determined when you call our office. Here's a general description of fees you may expect to discuss with our member services representative.

Record fee $10
The record fee is applied to each connect order

Connect fee
This charge varies based on time of day service is to be turned on, distance the location is from GVEA offices and rush orders.

Read fee $20
This fee applies when a member requests that GVEA personnel obtain the initial read from the meter.

Deposits
These charges apply to member with impaired credit, typically begin at $120 and need to be paid at the time the connection is scheduled. Deposits are refundable following 12 months of consecutive service with no more than two past due payments. One delinquency is allowed, but it may not occur during the most recent six months.